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Preparing for Your First Visit
Providing Proof of Medical InsuranceWhile a tribally-enrolled individual will never have a co-pay or out-of-pocket fee in our medical, behavioral or diabetes clinic, we can help you meet your insurance deductibles. We can also bill your insurance to help support the care we provide in the clinic. Providing proof of medical insurance can help us better coordinate referrals should you need additional services at other facilities. Please contact our dental clinic directly to determine any out-of-pocket costs or co-pays.
Eligibility CriteriaOur clinic follows guidelines established by Indian Health Services (IHS) when determining how American Indian and/or Alaska Native individuals are provided care. Per IHS policies and procedures, for an individual to receive care free-of-charge at an Indian Health Hospital or clinic they must be enrolled in a federally recognized tribe within the United States and/or Alaska. You can learn more about our eligibility criteria here!
Cancellation PolicyIf you need to cancel or reschedule any appointment, please contact us at least 24 hours before your scheduled appointment. While we will do out best to accommodate walk-ins, a scheduled appointment ensures adequate time with your care provider.
Patient Rights and ResponsibilitiesAt Denver Indian Health and Family Services (DIHFS) each patient entrusted to our care is treated with dignity, respect and compassion. We recognize that all patients have basic rights, and we are committed to honoring these rights. Likewise, DIHFS has a right to expect reasonable and responsible behavior from patients, their relatives and friends. The following is a summary of rights and responsibilities that we believe serve as a foundation for a good relationship between patients and staff.
Emergency ServicesSeek immediate medical attention if you or someone is experiencing;
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