New Patients
While a tribally-enrolled individual will never have a co-pay or out-of-pocket fee in our medical, behavioral or diabetes clinic, we can help you meet your insurance deductibles. We can also bill your insurance to help support the care we provide in the clinic.
Arrive 30 minutes before your appointment to complete paperwork.
Park in designated gated parking for up to 2 hours. Come prepared with the following, as applicable:
Preparing for Your First Visit
- Identification:
- Driver’s License or State Identification
- Social Security Card ou Number
- Tribal Identification or Certificate of Indian Blood
- Insurance + Medical:
- Medical/Dental/Prescription Insurance Cards
- Medications or bottles
- Preferred Pharmacy
- Health Records:
- Immunization Record
- Birth Certificate (pediatrics only)
- Discharge Paperwork (ER follow-up)
Come fasted (no food or drink for >10 hours) if you plan to have routine or annual labs
Arrive 30 minutes before your appointment to complete paperwork
Park in designated gated parking for up to 2 hours
Sign-in with reception and take a seat in the lobby; your care team will be with you shortly
Getting to know you and your health takes time; budget at least 1 hour for your first visit
Providing Proof of Medical or Dental Insurance
While a tribally-enrolled individual will never have a co-pay or out-of-pocket fee in our medical, behavioral or diabetes clinic, we can help you meet your insurance deductibles. We can also bill your insurance to help support the care we provide in the clinic. Providing proof of medical insurance can help us better coordinate referrals should you need additional services at other facilities. Please contact our dental clinic directly to determine any out-of-pocket costs or co-pays.
Eligibility Criteria
Our clinic follows guidelines established by Indian Health Services (IHS) when determining how American Indian and/or Alaska Native individuals are provided care. Per IHS policies and procedures, for an individual to receive care free-of-charge at an Indian Health Hospital or clinic they must be enrolled in a federally recognized tribe within the United States and/or Alaska. You can learn more about our eligibility criteria here.
Forms
To help you get started as a new patient, we’ve gathered all the forms you may need in one place. You can print and complete them ahead of your visit or fill them out during your appointment.
Medical Forms
Enrollment Forms
Other Forms
We’re here to support you. Call 303-953-6600 ext. 1 or stop by our front desk.
Sliding Fee Scale
For our patients who do not have insurance coverage, we utilize a Sliding Fee Discount Program to offer discounts for healthcare costs. Our accrediting and funding organizations require that we collect Sliding Fee Scale applications for ALL patients without insurance, however if you are a tribally enrolled member of a federally recognized tribe, you will never be charged for medical services at DIHFS.
Patient Rights and Responsibilities
At Denver Indian Health and Family Services (DIHFS) each patient entrusted to our care is treated with dignity, respect and compassion. We recognize that all patients have basic rights, and we are committed to honoring these rights. Likewise, DIHFS has a right to expect reasonable and responsible behavior from patients, their relatives, and friends. Click below to read the full patients rights and responsibilities policy. We believe this serves as a foundation for a good relationship between patients and staff.
DIHFS will base program eligibility on family size and income compared to the Federal Poverty Level (FPL). This discount applies to medical, psychiatric, and behavioral health services at DIHFS. Referrals to outside facilities are excluded. DIHFS will not discriminate on the basis of age, sex, gender identity, race, creed, disability, religion, sexual orientation, or national origin. All patients seeking services at DIHFS are assured that they will be served regardless of ability to pay, insurance status, or use of Medicare, Medicaid, or CHIP.
Uninsured or underinsured patients will need to bring proof of income and/or other documentation to apply. Please contact the front desk for more details.
Emergency Services
Seek immediate medical attention by calling 911 or going to your nearest emergency medical facility if you or someone is experiencing :
Difficulty breathing or shortness of breath
Pain or pressure in the chest or abdomen
Sudden dizziness
Confusion
Severe or persistent vomiting
Flu-like symptoms improve but then return with fever and worse cough
Suicidal or harmful thoughts towards others
If you need assistance with a medical concern outside of normal operating hours, we can connect you with a team of nurses to address your questions and provide recommendations about your options. Call our clinic line at 303-953-6600 and press 8 to connect with our after-hours nurse line.
Notice of Privacy Practices
DIHFS No-Show Policy
Denver Indian Health and Family Services is proud to be able to provide basic Medical, Dental, and Behavioral Health services to our community. There is a great need for these services. Clinic services are valuable to our community and can be costly.
We, at Denver Indian Health and Family Services, understand that sometimes you need to cancel or reschedule your appointment and that there are emergencies. However, when patients do not notify our office prior to missing the appointment it affects both the community and the clinic. If you are unable to keep your appointment, please call us as soon as possible (with at least a 24-hour notice). You can cancel appointments by calling the following number: 303-953-6600.
To ensure that each patient is given the proper amount of time allotted for their visit and to provide the highest quality care, it is very important for each scheduled patient to attend their visit on time. As a courtesy, an appointment reminder call to you is made/attempted one (1) business day prior to your scheduled appointment. However, it is the responsibility of the patient to arrive for their appointment on time and if your phone number changes to call DIHFS to update new phone number.
CLINIC POLICY:
Only two “No Shows” per 6 months will be allowed for services at DIHFS.
- All clients are requested to sign the No Show policy at the time of registration.
- 1st No Show: Patients account is noted of first “No Show."
- 2nd No Show: Patients account is noted of second “No Show” and restricted from scheduling future appointments.
If you are more than 10 Minutes late for your appointment, you will be considered as a No Show and you will need to reschedule your appointment.